Transforming Wiring for Low Voltage CC
Making industrial wiring faster, clearer and less error-prone to save $6.5M+ annually
Zola replaces paper diagrams and tribal knowledge with a guided digital workflow for technicians building and validating industrial wiring panels.
Role
User Experience Lead
Timeline
4 years
Platform
Desktop App
Key Outcome
$6.5M+ saved
A workflow built on paper, memory and guesswork & a bad way to track progress
Technicians relied on printed diagrams and years of tribal knowledge to wire panels correctly. Small mistakes were invisible until a unit was already built.
Paper diagrams • Tribal Knowledge • No error checks • Inconsistent tracking
Research & Insights
Talking to the people who are building the assembly panels
Contextual inquiry • Shop-floor interviews • Workflow mapping • Understanding assembly process
Errors surface weeks after wiring, not at the point of mistake.
New technicians lean entirely on senior staff to catch issues.
Every plant had quietly invented its own shorthand for the same diagrams.
60%
Motor Control Centre labor is wiring
48%
Production issues are wiring related
4+ weeks
Of training required to read a schematic
Complexity
Is the main reason sited to quit
Defining the Experience
From tribal knowledge to a shared system.
Before
After
The Solution
A simpler way for technicians to understand, build and validate wiring.
